Contact
Write to us.
A person reads every message. Usually answered within two working days, in German, English, Japanese or Chinese.
Send a message
Briefly state your matter and, for a project, goal, timing and budget.
We use your details only to answer your message. Privacy
Faster with the right route
- Hardware quoteAdd products to a request — faster than a message.
- AI Compass and projectsFixed-price services for businesses and project requests.
- Submit a productOffer software and get it checked.
- Manufacturers and dealersHave your hardware brokered through OROBO.
- Withdraw from contractDeclare withdrawal directly online.
- HelpAnswers to common questions, right away.
Response times
| Matter | Reply or delivery |
|---|---|
| Hardware request, project request, message | usually within 2 working days |
| AI Compass (report) | 5 working days from the completed questionnaire |
| Research briefing (report) | 7 working days from the confirmed topic |
| Manufacturer’s quote | depends on the manufacturer; OROBO follows up after 5 working days |
| Access, correction, erasure (GDPR) | within one month (Art. 12(3) GDPR) |
| Report of a dangerous product | reviewed within 2 working days, immediately if there is a risk |
Working days: Monday to Friday, excluding public holidays in North Rhine-Westphalia (Germany).