Process
How a request through OROBO works.
Who does what, and by when — for hardware, the AI Compass, software and providers. OROBO brokers hardware; contract, payment and delivery run directly between you and the seller.
- You
- OROBO
- Seller
01
Requesting and buying hardware
OROBO brokers: you request through OROBO and buy directly from the manufacturer or its dealer. Brokering is free for you.
- 01YouSend the requestAdd products to the request and state quantity, goal, timing and delivery country.Timing: today, about two minutes
- 02OROBOCheck and replyCheck need and intended use, screen buyer and seller against the EU and US sanctions lists. Reply with a first shortlist or open questions.Timing: within 2 working days
- 03YouApprove sharingYou decide which seller receives your contact details. Without your consent, your name and contact details go no further; we place the request itself without your name.Timing: at your pace
- 04SellerPrepare the quoteOROBO asks the manufacturer or dealer in their language. They state price, delivery time, shipping, duties and warranty.Timing: depends on the manufacturer; follow-up after 5 working days
- 05YouDecide, order, payYou order directly from the seller and pay the seller, on the seller’s terms. OROBO accepts no money for goods.Timing: whenever you like
- 06SellerDeliver and stand behind itDelivery, customs, export licence and warranty lie with the seller.Timing: as quoted
- 07OROBOStay with youWe answer questions about setup and software. Integration is available at a fixed price on request.Timing: as needed
After sending, you receive a personal link where you can see the status of your request at any time.
You
- Details of need, quantity, timing and delivery country
- Consent to who receives your contact details
- Contract and payment directly with the seller
OROBO
- Checking the need and suggesting suitable products
- Screening against EU and US sanctions lists
- Requesting from the manufacturer in their language, following up, data protection
- No payment for goods, no sale, no import
Seller
- Quote, price, delivery time, shipping and duties
- Delivery, warranty and product safety
- Export licence, where required
02
Booking the AI Compass
A written AI assessment for businesses at a fixed price of €490. Your contracting partner is Oroboros Design.
- 01YouBook and payOn the business page, payment via Stripe.Timing: immediately
- 02OROBOQuestionnaire and appointmentYou receive the short questionnaire and an appointment for the online call (up to 45 minutes).Timing: within 2 working days
- 03YouComplete the questionnaireThe delivery period starts with the completed questionnaire.Timing: at your pace
- 04OROBODeliver the reportReport (PDF): current state, three prioritised use cases, software, hardware needs, costs, data protection. Invoice without VAT (§ 19 UStG).Timing: 5 working days from the completed questionnaire
- 05YouFeedbackOne round of revisions is included.Timing: after receipt
03
Getting software
OROBO shows checked software and takes you to the official source. We offer setup as a service.
- 01YouChoose softwareCheck result, licence and pricing type are shown on every software page.Timing: any time
- 02SellerDownload or subscribeOpen source from the verified official source; software as a service directly from the manufacturer. Partner links are labelled “Advertisement”.Timing: immediately
- 03OROBOSet up on requestSetup and integration via a request or the AI Compass.Timing: reply within 2 working days
04
Submitting as a provider
Software providers submit products themselves. Hardware manufacturers and dealers get in touch via the page for manufacturers.
- 01YouSubmit a productEnter details, source, licence and payment link. Free, no subscription.Timing: today
- 02OROBOAutomatic checkOrigin, code patterns, licence and maintenance — immediately and daily after that. The result is public.Timing: immediately
- 03OROBOApprove or explainThe product only appears after passing the check. We explain restrictions in writing; objections by email.Timing: objection: reply within 2 working days
Deadlines at a glance
| Matter | Reply or delivery |
|---|---|
| Hardware request, project request, message | usually within 2 working days |
| AI Compass (report) | 5 working days from the completed questionnaire |
| Research briefing (report) | 7 working days from the confirmed topic |
| Manufacturer’s quote | depends on the manufacturer; OROBO follows up after 5 working days |
| Access, correction, erasure (GDPR) | within one month (Art. 12(3) GDPR) |
| Report of a dangerous product | reviewed within 2 working days, immediately if there is a risk |
Working days: Monday to Friday, excluding public holidays in North Rhine-Westphalia (Germany).
Legally authoritative are the Terms — in particular § 6a (fixed-price services), § 6b (brokering) and § 7 (withdrawal). Questions are answered in the Help.
Pick what interests you in the catalogue. The request is free and without obligation.