Process

How a request through OROBO works.

Who does what, and by when — for hardware, the AI Compass, software and providers. OROBO brokers hardware; contract, payment and delivery run directly between you and the seller.

01

Requesting and buying hardware

OROBO brokers: you request through OROBO and buy directly from the manufacturer or its dealer. Brokering is free for you.

  1. 01YouSend the requestAdd products to the request and state quantity, goal, timing and delivery country.Timing: today, about two minutes
  2. 02OROBOCheck and replyCheck need and intended use, screen buyer and seller against the EU and US sanctions lists. Reply with a first shortlist or open questions.Timing: within 2 working days
  3. 03YouApprove sharingYou decide which seller receives your contact details. Without your consent, your name and contact details go no further; we place the request itself without your name.Timing: at your pace
  4. 04SellerPrepare the quoteOROBO asks the manufacturer or dealer in their language. They state price, delivery time, shipping, duties and warranty.Timing: depends on the manufacturer; follow-up after 5 working days
  5. 05YouDecide, order, payYou order directly from the seller and pay the seller, on the seller’s terms. OROBO accepts no money for goods.Timing: whenever you like
  6. 06SellerDeliver and stand behind itDelivery, customs, export licence and warranty lie with the seller.Timing: as quoted
  7. 07OROBOStay with youWe answer questions about setup and software. Integration is available at a fixed price on request.Timing: as needed

After sending, you receive a personal link where you can see the status of your request at any time.

  • You

    • Details of need, quantity, timing and delivery country
    • Consent to who receives your contact details
    • Contract and payment directly with the seller
  • OROBO

    • Checking the need and suggesting suitable products
    • Screening against EU and US sanctions lists
    • Requesting from the manufacturer in their language, following up, data protection
    • No payment for goods, no sale, no import
  • Seller

    • Quote, price, delivery time, shipping and duties
    • Delivery, warranty and product safety
    • Export licence, where required

02

Booking the AI Compass

A written AI assessment for businesses at a fixed price of €490. Your contracting partner is Oroboros Design.

  1. 01YouBook and payOn the business page, payment via Stripe.Timing: immediately
  2. 02OROBOQuestionnaire and appointmentYou receive the short questionnaire and an appointment for the online call (up to 45 minutes).Timing: within 2 working days
  3. 03YouComplete the questionnaireThe delivery period starts with the completed questionnaire.Timing: at your pace
  4. 04OROBODeliver the reportReport (PDF): current state, three prioritised use cases, software, hardware needs, costs, data protection. Invoice without VAT (§ 19 UStG).Timing: 5 working days from the completed questionnaire
  5. 05YouFeedbackOne round of revisions is included.Timing: after receipt

03

Getting software

OROBO shows checked software and takes you to the official source. We offer setup as a service.

  1. 01YouChoose softwareCheck result, licence and pricing type are shown on every software page.Timing: any time
  2. 02SellerDownload or subscribeOpen source from the verified official source; software as a service directly from the manufacturer. Partner links are labelled “Advertisement”.Timing: immediately
  3. 03OROBOSet up on requestSetup and integration via a request or the AI Compass.Timing: reply within 2 working days

04

Submitting as a provider

Software providers submit products themselves. Hardware manufacturers and dealers get in touch via the page for manufacturers.

  1. 01YouSubmit a productEnter details, source, licence and payment link. Free, no subscription.Timing: today
  2. 02OROBOAutomatic checkOrigin, code patterns, licence and maintenance — immediately and daily after that. The result is public.Timing: immediately
  3. 03OROBOApprove or explainThe product only appears after passing the check. We explain restrictions in writing; objections by email.Timing: objection: reply within 2 working days

Deadlines at a glance

Response times and deadlines
MatterReply or delivery
Hardware request, project request, messageusually within 2 working days
AI Compass (report)5 working days from the completed questionnaire
Research briefing (report)7 working days from the confirmed topic
Manufacturer’s quotedepends on the manufacturer; OROBO follows up after 5 working days
Access, correction, erasure (GDPR)within one month (Art. 12(3) GDPR)
Report of a dangerous productreviewed within 2 working days, immediately if there is a risk

Working days: Monday to Friday, excluding public holidays in North Rhine-Westphalia (Germany).

Legally authoritative are the Terms — in particular § 6a (fixed-price services), § 6b (brokering) and § 7 (withdrawal). Questions are answered in the Help.

Ready for your request?

Pick what interests you in the catalogue. The request is free and without obligation.

Request hardware